Tales & Tails Terms of Use

Informational translation. The Ukrainian version of this document is the authoritative text. In case of any discrepancy, the Ukrainian text prevails.

Current version. Version 1.1.0, in force as of 1 October 2026.

The Ukrainian version is authoritative. Translations into other languages are informational; in case of any discrepancy, the Ukrainian text applies.

Please read these Terms carefully. By creating an account or using the Service, you enter into a contract with us on these terms. If you do not agree with them, do not use the Service.

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1. Who provides the Service#

Pursuant to Article 7 of the Law of Ukraine "On Electronic Commerce" No. 675-VIII, we disclose the following:

Use of this address. The address is published only to meet legal disclosure requirements and is intended solely for official correspondence. Using it to cause harm, to harass or threaten anyone, for fraud, or for any other unlawful purpose is prohibited and entails liability under the law of Ukraine.

Referred to below as "we", "us". You are the "User" or "you".

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2. What the Service is#

Tales & Tails (the "Service") is a reading diary available as a web application and as apps for iOS and Android. It lets you maintain a personal library, record reading sessions and progress, set goals, view statistics, write reviews and notes, and take part in discussions about books.

The Service is a record-keeping tool. We do not guarantee the accuracy of book metadata obtained from third-party sources and give no advice that could be regarded as professional.

Book recommendations are generated automatically for every user from their reading history and are an integral part of the Service. They cannot currently be switched off in the interface; you may demand that personalisation stop — see §5 of the Privacy Policy.

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3. Conclusion of the contract and acceptance of the Terms#

The contract is deemed concluded from the moment you create an account or first sign in to the Service after these Terms take effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.

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4. Who may use the Service#

The Service is intended for persons aged 16 and over. By creating an account, you confirm that you have reached the age of 16 and that you have sufficient legal capacity to enter into this contract.

The Nine Tails paid plan (§6) may be taken out by persons aged 18 and over, and by persons aged 16 to 18 only with the consent of a parent or other legal representative.

We do not direct the Service at children under 16. If we learn that an account was created by a person under 16, we will delete it.

You may not use the Service if your access was previously terminated for a breach of these Terms, or if this is prohibited by the law applicable to you or by a sanctions regime.

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5. Account and authentication#

Sign-in takes place via Keycloak SSO. Passwords and other credentials are processed by the authentication system, not by the client application. In the iOS and Android apps, the sign-in page opens in the device's system browser.

If you wish, you can protect sign-in to the iOS or Android app with biometrics (Face ID, Touch ID or a fingerprint). The check is performed by the device's operating system; we do not receive your biometric data.

You are responsible for keeping your account access secure and for all actions taken under it. If you suspect unauthorised access, change your password immediately and notify us via the contact in §1.

One account is intended for one person. Do not share access with third parties and do not create accounts by automated means.

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6. Price#

The core features of the Service are provided free of charge. The free plan includes 1 reading report per month, 3 reading goals per month, 3 bookshelves and up to 2 photographs in each note.

6.1. The Nine Tails plan#

Nine Tails is the Service's paid plan. By taking it out, you receive, for the term of the subscription, a non-exclusive right of access to the functionality of Nine Tails:

• unlimited reading reports;
• unlimited reading goals;
• unlimited bookshelves and styling your shelves your own way;
• up to 50 photographs in each note.

Nine Tails costs UAH 99 per month or UAH 799 per year — the same plan billed at different frequencies. No VAT is charged: we are a single-tax payer of the 3rd group. The price binding on you is the one shown in the web app at the moment you subscribe.

6.2. Subscribing and payment#

The subscription can be taken out only in the web app. The iOS and Android apps show a plan taken out in the web app but contain no way to purchase it.

Payments are accepted by the payment operator WayForPay. You enter your payment card details on the WayForPay page, and they never reach us. The first payment is charged at the moment you subscribe, and from that moment the contract for Nine Tails is deemed concluded. The fiscal receipt (ПРРО) is sent to the email address given when subscribing.

6.3. Automatic renewal and cancellation#

The subscription renews automatically: a monthly subscription every month and a yearly one every year, counted from the date of the first payment. The next charge equals the price of the chosen billing frequency (UAH 99 or UAH 799) unless the price has been changed under §6.6. The date of the next charge is shown in your profile in the web app. Before each automatic charge, we send a reminder to your email address.

You can cancel the subscription at any time in the web app: Profile → Subscription → Cancel subscription. After cancellation there are no further charges, and access to Nine Tails continues until the end of the paid period. Deleting your account also cancels automatic renewal.

6.4. Right of withdrawal#

If you are a consumer, you may withdraw from the distance contract for Nine Tails within 14 days of subscribing, without giving reasons, via the contact in §1, and receive a full refund.

This right is lost if, when subscribing, you expressly agreed to access to Nine Tails beginning immediately, confirmed that you know you thereby lose the right of withdrawal, and access was then provided. If you did not give such consent, the right of withdrawal applies for the full 14 days.

6.5. Refunds#

We refund payments:

• if you withdraw from the contract under §6.4;
• if an amount was charged by mistake or twice, including after you cancelled the subscription;
• if paid access to Nine Tails was not provided through our fault;
• in proportion to the unused term — if we stop providing Nine Tails other than because of your breach of these Terms.

Refunds are made to the same card through WayForPay within 14 days of the day we received your request or discovered the error; how long the amount takes to reach your card depends on the bank that issued it. In other cases, payments for a paid period that has already begun are not refunded, and access continues until that period ends.

6.6. Price changes#

We notify you of a price change in the app and by email at least 30 days before the first charge at the new price. If you do not agree, cancel the subscription before that date: the current paid period stays at the previous price.

6.7. After the subscription ends#

When the subscription ends — at the end of the paid period after cancellation, or if a renewal payment could not be collected — Nine Tails features are locked and the free plan's limits apply. Records you have already created, including goals, shelves, notes and photographs, are kept, but you cannot create new ones beyond the free plan's limits until you take out Nine Tails again.

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7. Acceptable use#

When using the Service, you undertake not to:

• break the law or infringe the rights of third parties, in particular copyright and related rights;
• publish content that contains calls to violence, incites hatred, constitutes harassment, threats, defamation or pornography;
• publish material that sexualises minors — under any circumstances and in any form;
• disclose the personal data of other persons without their consent;
• send spam, advertising or bulk repetitive messages;
• upload malicious code;
• circumvent technical restrictions, authentication or rate limits, carry out automated data collection (scraping) without our written permission, or conduct load or penetration testing without prior arrangement;
• impersonate another person or create a false impression of an affiliation with us;
• use the Service to train machine learning models on other users' content.

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8. Your content#

Content remains yours. Reviews, notes, posts, comments and images that you upload ("User Content") belong to you. These Terms do not transfer ownership of them to us.

The licence you grant us. So that the Service can operate, you grant us a non-exclusive, royalty-free, revocable, worldwide licence to store, reproduce, technically adapt (for example, resize an image), display and make your Content available to those users to whom you have granted access, as well as to moderate your Content.

The licence is limited to these purposes. It does not give us the right to use your Content in advertising, sell it, license it to third parties, or train machine learning models on it.

Term of the licence. The licence remains in effect for as long as your Content is hosted in the Service and terminates when you delete it or delete your account. A reasonable technical period for deletion from backups is 30 days.

Your representations. By publishing Content, you confirm that you have the right to do so and that the Content does not infringe the rights of third parties.

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9. Book covers and third-party materials#

By uploading a photograph of a cover, you confirm that you have the right to use it. Uploaded images may be processed automatically, in particular by removing the background.

Descriptions, covers and other book metadata may come from third-party sources and remain subject to the rights of the respective rights holders. We provide them "as is", do not guarantee their accuracy and grant no licence to them beyond what follows from the terms of the relevant supplier.

Rights holder complaints. If you believe that Content in the Service infringes your intellectual property rights, send a notice to privacy@sgat.me describing the protected subject matter, with a link to the disputed material, your contact details, and confirmation that you are the rights holder or are authorised to act on their behalf. We will review the submission and, where there are grounds, restrict access to the material.

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10. Moderation, reports and appeals#

Users may report violations through the reporting mechanism. Reports are reviewed by people from the moderation team.

We may remove Content, restrict access to it, warn a user, temporarily suspend or terminate access to the Service if the Content or the conduct breaches §7 or the law.

We will notify you of any measure applied to your Content or account and of the reason for it, except where notification is prohibited by law or would harm an investigation.

Appeals. You may appeal a moderation decision by writing to the contact in §1 within 30 days. An appeal is reviewed by a person who did not take the original decision, where practicable.

Submitting a report means it will be reviewed, not that the content will be removed.

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11. Our rights#

The Service, its software code, design, name, logo and the image of the Kitsune keeper of books belong to us or to our licensors. These Terms grant you no rights to them other than the right to use the Service as intended.

You may not copy, decompile or create derivative products based on the Service, except where expressly permitted by law.

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12. Availability of the Service and changes#

We strive to keep the Service running reliably, but we do not guarantee uninterrupted operation. Scheduled maintenance, failures and interruptions are possible, including for reasons beyond our control.

The Service is at an early stage of development. We may add, change or discontinue individual features. We will give advance notice of the discontinuation of a material feature where practicable and will provide the ability to export your data. You can also export your data yourself at any time: Profile → Account → Export data.

We recommend that you do not rely on the Service as the sole storage for records that are important to you and that you make your own copies periodically.

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13. Disclaimer of warranties#

To the extent permitted by the law of Ukraine, the Service is provided "as is" and "as available", without any express or implied warranties as to fitness for a particular purpose, uninterrupted operation, freedom from errors, accuracy of book metadata or preservation of data.

This provision does not limit the rights granted to you by consumer protection legislation which cannot be limited by contract.

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14. Limitation of liability#

To the extent permitted by law:

• we are not liable for indirect damages, lost profits, loss of reputation or loss of data arising from use of the Service;
• aggregate liability for all claims relating to the Service is limited to the amount you actually paid us during the 12 months preceding the event;
• we are not liable for the Content of other users or for materials from third-party sources.

We do not limit or exclude liability for harm caused intentionally or through gross negligence, for harm to life and health, or any other liability the limitation of which is prohibited by law.

If you are a consumer, these limitations apply only to the extent permitted by consumer protection legislation.

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15. Your liability to third parties#

If a third party brings a claim against us because of your Content or because of your breach of §7 or of the law, you will reimburse us for reasonable and documented costs directly caused by such a claim. This provision does not apply if the claim arose from our own act or omission, and does not apply to consumers to the extent this is prohibited by law.

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16. Suspension and termination#

You may terminate the contract at any time by deleting your account (Profile → Account → Delete account; §10 of the Privacy Policy describes the procedure) or by ceasing to use the Service.

We may suspend or terminate your access if:

• you have materially breached these Terms;
• this is required by law or by a decision of a competent authority;
• your activity creates a risk to the security of the Service or of other users.

Under ordinary circumstances, we first issue a warning and give a reasonable period to remedy the breach. Immediate termination is possible in the event of a gross violation, in particular publication of material that sexualises minors, or attacks on the infrastructure.

If we terminate your access, you have 30 days to request a copy of your data, after which the data is deleted according to the periods in the Privacy Policy. If you delete your account, we recommend saving a copy of your data first with "Export data": deletion is irreversible, and neither the account nor the data can be restored afterwards. The provisions of §§11, 13, 14, 15 and 18 survive termination of the contract.

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17. Changes to these Terms#

We notify you of material changes in the application and, where available, by email at least 14 days before they take effect. Such changes are accompanied by an increase of the document's version and require renewed acceptance at the next sign-in.

If you do not accept the new version, you may terminate the contract and delete your account before the date on which it takes effect.

Editorial corrections that do not change your rights and obligations do not change the version and do not require renewed acceptance.

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18. Governing law and dispute resolution#

These Terms are governed by the law of Ukraine.

Disputes are resolved through negotiation; send your submission to the contact in §1, and we will respond within 30 days. If no agreement is reached, the dispute is heard by the courts of Ukraine in accordance with the legislation on jurisdiction.

If you are a consumer, this provision does not deprive you of the right to apply to a court at your place of residence and does not deprive you of the protection of the mandatory rules of the law of your country of habitual residence.

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19. Final provisions#

• Severability. If an individual provision is held invalid, the remainder of the Terms remains in force.
• No waiver. If we have not exercised some right under these Terms, this does not constitute a waiver of it.
• Assignment. You may not assign rights under this contract without our consent. We may transfer rights to a successor provided that this does not worsen your position; we will notify you in advance.
• Language. The authentic text is in Ukrainian.

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20. Contacts#

Questions about these Terms, rights holder complaints, appeals against moderation decisions and personal data requests: privacy@sgat.me.

The postal address is in §1.